Privacy Policy

Depending on how you interact with our website, we may collect the following categories of information:

• Account and order information: Name, email address, telephone number, billing address, shipping address, account information, order history, and customer-support communications.
• Payment information: Billing and transaction details needed to process purchases. Complete payment-card information is generally processed by third-party payment providers rather than stored directly on our website.
• Technical information: IP address, browser type, operating system, device information, referring URLs, pages visited, session information, and interaction timestamps.
• Eligibility information: Information provided to verify applicable age requirements, purchasing eligibility, business or research status, and acknowledgment of product-use restrictions.
• Marketing preferences: Newsletter subscriptions, promotional preferences, email interactions, and unsubscribe activity.

Stryvan may use collected information for the following purposes:

• Processing, verifying, documenting, and fulfilling customer orders.
• Creating, maintaining, authenticating, and securing customer accounts.
• Verifying applicable age, identity, business, research, or other purchasing eligibility requirements.
• Sending order confirmations, payment updates, shipment notifications, tracking information, and support responses.
• Operating, maintaining, troubleshooting, protecting, and improving stryvanwellness.com.
• Detecting fraud, suspicious transactions, unauthorized access, security threats, or misuse of our services.
• Providing available product specifications, batch-related information, certificates, and laboratory documentation.
• Managing customer inquiries, customer relationships, and product-availability communications.
• Sending promotional communications when authorized or permitted by law.
• Complying with applicable legal, accounting, tax, contractual, and recordkeeping obligations.

Our website may use cookies, pixels, local storage, log files, analytics services, and similar technologies to support website functionality and improve the browsing experience.

These technologies may be used to maintain shopping-cart sessions, remember preferences, support account access, operate checkout functionality, prevent fraudulent activity, and understand website performance.

You may disable or manage cookies through your browser settings. However, certain features of stryvanwellness.com, including account access, shopping-cart functionality, checkout, and saved preferences, may not work properly if cookies are disabled.

Stryvan may share personal information with service providers and authorized parties when reasonably necessary to operate our website, process orders, provide services, or comply with applicable legal obligations.

Categories of third parties may include:

• Payment processors and financial-service providers.
• Shipping carriers, fulfillment providers, warehouse services, and tracking platforms.
• Website hosting, technical support, security, and infrastructure providers.
• Email, newsletter, customer-support, and communications services.
• Analytics, fraud-prevention, and performance-monitoring providers.
• Laboratory testing, verification, and documentation providers where applicable.
• Accountants, legal advisers, and compliance professionals.
• Government agencies, courts, regulators, and law-enforcement authorities where required by law.

Any use or disclosure of personal information is subject to applicable privacy and consumer-protection laws.

stryvanwellness.com may use WordPress, WooCommerce, hosting services, payment processors, email platforms, analytics tools, shipping integrations, security services, and other third-party technologies.

These providers may process information according to their own privacy notices, terms of service, contractual obligations, and security practices.

When you interact directly with a third-party service, the provider's privacy policies may also apply. We encourage you to review those policies where relevant.

Payments may be processed through third-party payment processors, financial institutions, electronic payment services, bank transfers, manual payment methods, or other payment options displayed at checkout.

The payment provider used for a transaction may collect and process payment information in accordance with its own privacy policies, security standards, and contractual requirements.

Unless expressly stated otherwise, Stryvan does not directly store complete payment-card numbers, card security codes, or sensitive payment authentication credentials.

We retain personal information for as long as reasonably necessary to provide our services, process transactions, maintain business records, respond to customer inquiries, prevent fraud, resolve disputes, and comply with applicable legal, accounting, tax, regulatory, and contractual obligations.

Retention periods may vary depending on the nature of the information, the purpose for which it was collected, and applicable retention requirements.

When personal information is no longer reasonably required, it may be securely deleted, anonymized, aggregated, archived, or otherwise appropriately disposed of.

Depending on your location and applicable privacy legislation, you may have certain rights regarding your personal information.

These rights may include:

• Requesting access to personal information held about you.
• Requesting correction of inaccurate or incomplete information.
• Requesting deletion of eligible personal information, subject to legal and retention requirements.
• Withdrawing consent for certain optional processing activities.
• Opting out of marketing communications.
• Requesting information regarding how personal information has been processed or disclosed.
• Submitting a privacy-related inquiry, concern, or complaint.

To submit a privacy-related request, please contact support.stryvan@gmail.com .

We may request information needed to verify your identity before fulfilling certain requests.

The website is intended for adults and eligible customers who meet all applicable legal-age, business, research, and purchasing requirements for the products offered.

The Site is not directed toward children or minors. We do not knowingly solicit personal information from minors for research-product purchasing or registration purposes.

If you believe that personal information relating to a minor has been submitted to us, please contact support.stryvan@gmail.com .

Stryvan uses administrative, technical, and organizational measures intended to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

Depending on the systems involved, safeguards may include secure website connections, access controls, authentication measures, software updates, security monitoring, backups, and fraud-prevention tools.

No website, electronic transmission, payment system, or digital storage solution can be guaranteed to be completely secure.

Customers are responsible for maintaining the confidentiality of their login credentials and informing Stryvan of suspected unauthorized account activity.

Certain service providers used by Stryvan may store or process information in locations outside your state, province, territory, or country.

Information processed in another jurisdiction may be subject to the privacy laws and lawful-access requirements applicable in that jurisdiction.

Where cross-border processing occurs, the handling of personal information remains subject to applicable legal requirements.

stryvanwellness.com may contain links to laboratory providers, testing services, payment processors, shipping carriers, business partners, and other third-party websites.

External websites operate independently and may maintain their own content, privacy policies, security measures, and information-handling practices.

Stryvan is not responsible for the independent privacy practices of external websites. We recommend reviewing the relevant privacy notice before submitting personal information to a third-party service.

Where you have subscribed, provided consent, or where otherwise permitted under applicable law, Stryvan may send communications regarding product availability, research-related information, inventory updates, promotional offers, and company announcements.

You may opt out of promotional communications at any time by using the unsubscribe option included in the relevant message.

Unsubscribing from marketing communications will not necessarily prevent transactional or essential messages, including order confirmations, payment notifications, shipping updates, security notices, and customer-support responses.

Stryvan may update, revise, or replace this Privacy Policy periodically to reflect changes in our website, products, services, technologies, business practices, security procedures, or applicable legal requirements.

When changes are made, the updated version will be published on this page together with a revised "Last Updated" date.

Your continued use of stryvanwellness.com after publication of a revised Privacy Policy constitutes acknowledgement of the updated policy to the extent permitted by applicable law.

If you have questions about this Privacy Policy, would like to request access to personal information, report a privacy concern, or submit a data-related inquiry, please contact Stryvan using the information below.